Q1: What is your MOQ of your Product?
A1: Normally our MOQ is 1 set.

Q2: What’s your payment term?
A2: Normally we do 30% T/T in advance 70% balance before shipment. Other payment terms
can be discussed case by case.

Q3: How is the transportation?
A3: The machine is heavy in size and weight, so we usually ship by sea. We work with reliable and trustworthy transportation companies. Small and light machines can be shipped by express delivery, such as DHL, FEDEX, UPS, etc. If you have a freight forwarder in China, it will be even better.great. We can transport the machine to your agent’s warehouse.

Q4: What’s your after-sales service?

A4: For repairing or spare parts pls contact me by mail, WeChat, whatsapp or call, we will reply
you in 8 hours.

Q5: How long does your product warranty?
A5: Our product is guaranteed for one year.

Q6: What is the product package?
A6: Our products package are wooden case, carton and so on, we also accept customer’s
requirements about the package.

Q7: Do you test all your goods before delivery?
A7: Yes, we have 100% test before delivery.